When will the Environment Agency train their staff properly???
Another incident today when the E.A. gave out incorrect advice.
A client, requiring a sewage treatment plant for a cafe was advised to fit a Conder ECO10 person plant by the E.A. The cafe owner rang to order one today, but, whilst trying to ascertain if it was the correct size, we dicovered that the cafe does 150 covers per day. This requires a sewage treatment plant with a minimum size of 75 persons! Imagine if the cafe owner had contacted a builder's Merchant to order one? They would have taken his order without question and he would have bought a plant 1/7th the size required - ON THE E.A.'s ADVICE!!!
The Environment Agency should only give CORRECT information; the public relies on it.